A few weeks ago we announced that we’re making some changes to shipping. We’re replacing free shipping with “cheap shipping” (only 99 cents per shipment) and we’re replacing the expensive UPS option with the less expensive Priority Mail option (only $2.99 per shipment).

We got lots of feedback, and the biggest question was “Can I have the option to schedule my comics to ship less frequently?”. We’ve been spending the last few weeks implementing that feature, along with some other goodies. This week will be the first week with our shipping changes, and we’ve released our new features today so you have some time to make adjustments before we ship on Wednesday. Here’s how it works:

If you visit your shipping preference page

http://heavyink.com/shipping

you’ll see options to change your shipping preferences, including options to schedule your shipments. Once you’ve picked the schedule you’d like, you can check out your personal shipping calendar

http://heavyink.com/me/account/calendar

to see what will ship when. The calendar uses release dates to provide shipping estimates, and we know that comics don’t always ship on time, but we’ll try to keep the calendar as accurate as we can.

Sometimes you’ll notice that there are comics in the calendar that could ship right away, but we’re holding them until your next scheduled shipment. If you want these comics sooner, you can click the “Ship Stuff Sooner” button. If you do that, we’ll ship you everything on your list that’s in stock the next time we ship. We’ll go back to your regular schedule after that one shipment.

That’s it! These are new features, so we want to hear from you if you see any problems or bugs. Our goal is to make your comics experience sweet and simple, we hope we’re on the right track.

Sincerely, The HeavyInk Team

Travis, Pete, Dan, Susan, and Andy